India Post and IPPB: Pioneering Digital Transformation and Financial Inclusion
India Post and IPPB: Driving Digital InclusionIndia Post, founded in 1854 by Lord Dalhousie, has evolved from a colonial postal service into a vital socio-economic institution with ~1.65 lakh post offices. Its financial arm, India Post Payments Bank (IPPB), launched in 2018, delivers banking to millions via doorstep services and digital platforms like UPI and WhatsApp Banking. Serving over 90 million customers, IPPB’s transactions exceed ₹38,500 crore. India Post manages ₹8,23,203 crore in postal savings and employs ~4.5 lakh personnel. Its IT transformation, costing over ₹6,300 crore, is powered by vendors like TCS, Infosys, and Wipro, enabling Core Banking Solutions and e-commerce logistics. With a legacy of trust and plans for an IPPB IPO by 2026, India Post is shaping India’s digital economy.Visit ippbonline.com or indiapost.gov.in.










